FAQs
What is included in each potion kit?
Each potion kit includes handcrafted non- toxic potion play ingredients. 3 fizzing salts, which are a mix of sodium bicarbonate, citric acid and skin safe mica powders. 2 magical elixirs, made from glycerine, water and mica powder. Seasonal herbs and cuttings from my garden or store bought spices.A small pouch of crystals, a magical themed spoon, dropper and spell cards.
Are your potions safe to use?
Yes, all our potions are made with skin-safe, non-toxic ingredients. However, they are for play and decorative purposes only and should never be consumed
Do you offer international shipping?
Currently, we primarily ship within Ireland. However, we are working on expanding our shipping options. Contact us for special requests.
How long does delivery take?
Orders within Ireland typically arrive within 3-5 business days. If you need expedited shipping, please select the express option at checkout.
Can I customize a potion kit?
Yes! We offer customization options for certain kits. Contact us with your request, and we’ll do our best to accommodate you.
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns on opened potion kits. However, if your order arrives damaged or incorrect, please contact us within 7 days for assistance.
How can I contact customer support?
You can reach us via email at moonbeamsandmoss@gmail.com or through our contact form on the website. We usually respond within 24-48 hours.